Shipping Policy

Thank you for choosing My Comfy Dress for your shopping needs. We are committed to providing a smooth, reliable shipping experience. Please review our Shipping Policy carefully for details on shipping methods, costs, delivery timeframes, and geographic coverage.

Shipping Destination
We currently ship to the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

Shipping Methods and Rates
We offer Standard Shipping on all orders at a flat rate of $8.95 USD per order.

Order Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays) after payment confirmation. Orders placed after 5:00 PM EST (GMT-05:00) will begin processing the next business day. During peak seasons or promotional periods, processing may take up to 3 business days. You will receive an email with tracking information once your order has shipped.

Estimated Delivery Time

Business days are Monday through Friday, excluding U.S. federal holidays. While we strive to meet these estimates, unforeseen circumstances such as weather conditions, carrier delays, or high order volumes may occasionally cause minor delays outside our control.

Order Cut-off Time
5:00 PM Eastern Standard Time (EST, GMT-05:00), Monday to Friday. Orders placed after this time will be processed on the next business day.

Shipping Carrier
Orders are shipped via major carriers including USPS, UPS, or FedEx depending on your location and order size. The carrier is selected at our discretion to ensure the best delivery experience.

Tracking Information
A tracking number will be sent to your email address once your order has shipped. You can use this number to monitor your shipment status and estimated delivery date on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation email.

Shipping Address Accuracy
Please ensure your shipping address is accurate and complete at the time of placing your order. My Comfy Dress is not responsible for delays, non-delivery, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer. Address changes cannot be guaranteed after an order has been placed.

Customs, Duties, and Taxes
All orders are shipped within the United States. No customs or import duties apply to domestic orders. Any applicable sales tax will be calculated and displayed at checkout.

Lost or Damaged Packages
In the unlikely event that your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at info@mycomfydress.com. We will work with the carrier to investigate and resolve the issue as promptly as possible. We reserve the right to require photographic evidence for damaged item claims.

Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, refused delivery, or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

Returns and Refunds
For information about our return and refund process, please refer to our Return & Refund Policy.

Contact Us
If you have any questions about your shipment or our Shipping Policy, please contact our customer support team at info@mycomfydress.com or visit our Contact Us page on the website. We aim to respond to all enquiries within 1–2 business days.

By placing an order with My Comfy Dress, you agree to the terms outlined in this Shipping Policy.